Our Team
FACTS WHAT DOES PINNACLE BANK DO WITH
YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and income
  • Account balances and payment history
  • Transaction history and credit history
How? All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Pinnacle Bank chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does Pinnacle Bank share? Can you limit this sharing?
For our everyday business purposes –
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
YES NO
For our marketing purposes -
to offer our products and services to you
YES YES
For joint marketing with other financial companies NO We don't share.
For our affiliates' everyday business purposes –
information about your transactions and experiences
YES NO
For our affiliates' everyday business purposes –
information about your creditworthiness
YES YES
For our affiliates to market to you YES YES
For nonaffiliates to market to you NO We don't share.
To limit our sharing
  • Call 1-800-264-3613 to notify us of your choice.
Please note:
If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.
Questions? Call 1-800-264-3613
WHAT WE DO.
How does Pinnacle Bank protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Pinnacle Bank collect my personal information? We collect your personal information, for example, when you
  • Open an account or apply for a loan
  • Deposit money or pay your bills
  • Tell us about your investment or retirement portfolio
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing? Federal law gives you the right to limit only
  • sharing for affiliates' everyday business purposes — information about your credit worthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to everyone on your account.
DEFINITIONS
Affiliates Companies related by common ownership or control. They can be financial and non-financial companies.
  • Our affiliates include financial companies with a Pinnacle Bank name and includes Pinnacle Financial Partners, Inc.; financial companies such as Pinnacle Advisory Services, Inc. and Miller Loughry Beach, Inc.; and non-financial companies such as PFP Title Company, PNFP Holdings, Inc., PNFP Properites, Inc., Pinnacle Service Company, Inc., Pinnacle Rutherford Towers, Inc., Pinnacle Rutherford Real Estate, Inc., Pinnacle Nashville Real Estate, Inc., and Pinnacle Community Development, Inc.
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • Pinnacle Bank does not share with nonaffiliates so they can market to you.
Joint Marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Pinnacle Bank doesn't jointly market.

Bank of North Carolina is a Division of Pinnacle Bank and is Member FDIC and an An Equal Housing Lender Equal Housing Lender. Only deposit products are FDIC insured. Loans are subject to credit approval. The information provided herein should not be considered tax or legal advice. Please consult with your attorney or tax advisor on your individual circumstances.